Drive More Leads and Boost Revenue Growth with The World’s Favorite CRM.

Freshworks CRM empowers businesses to generate more leads & close opportunities. Try our FREE FOREVER startup plan for your team.
Try for Free


Contact Management

With Freshworks CRM you can manage your contact with ease and develop long-lasting partnerships.

Deal Management

Manage your whole pipeline and deals faster with AI-driven insights.

CPQ add-on

With the CPQ add-on, sales teams can generate documents such as invoices, contracts, and more with a few clicks.

Sales Sequences

Sales Sequences allow salespeople to contact prospects and customers through a series of automated workflows.

Automated Workflows

Increase productivity by automating routine tasks, and streamlining processes.


Conversion Rate Optimization

Increase conversions by improving the user experience on your website.

Web Forms

Use Web Forms to get leads straight from your website into your CRM to speed up your sales process.

Chat Campaigns

Engage your audience across all media proactively and improve overall customer satisfaction.

Event Tracking

Understand audience better, provide personalized engagement, and increase conversions using Event Tracking.

Email Campaigns

Create, design, and send meaningful email campaigns to win customer for life.

Customer Segmentation

Create segments to run hyper-personalized, context-aware campaigns and increase sales.


With Journeys you can create automated campaigns that will increase engagement and conversions.


Freddy AI

Freddy AI learns from your CRM data to provide actionable insight that are suited to your company’s needs.

Try Freshworks CRM FREE for 21 Days

Close Deals Faster Because Freshsales Makes You Focus On Potential Leads Only.

Start Free Trial