Everything you need for IT support

Improve Employee Engagement with the right IT service desk. Try 21-day FREE Trial and analyze how much improvement made by your IT support.

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40,000+ customers have been using Freshservice as their IT service solution.

Help you in incident management, asset management, release management, and service catalog.

Freshservice - Configuration Manager

Easy to use & Set up

Modern and intuitive UI that need a minimal training, and customizable for IT and non-IT needs!

Freshservice - Integrated itsm platform

Multi-channel Support

Automate tasks and provide support for issues via email, self-service portal, phone, chat, or in person

Freshservice - Self-Service Portal ico

Informations at Your Fingertips

Maintain records of contracts, hardware, software, and other assets, including all details from from acquisition to expiry

Freshservice - Gamification

Gamification Features

Turn your service desk into a highly engaging and fun experience for your agents

Why Choose Us

All you Need for IT solution

We will assist you until the onboarding process. So, if you encounter a problem, reach us anytime, we’ll gladly to help you out

Customer Satisfaction

We will do our best to give best service to our customer because customer satisfaction is one of the key of our success. Your happiness is our happiness

Support Local Languages

We communicate in plain way that everyone will understand, so rest assured and also we can support you in Indonesian and English

Custom Integrations

Already have favorite apps and want integration instead? Don’t worry, we offer custom integrations with your preferred apps

“Freshservice is useful because Amartha has hundreds of branches throughout Indonesia and the assets are distributed within the branch.“
Andhika Wahyu Putra
Customer Service Manager at Amartha

Why Freshservice?

Cloud based IT Service Desk that resolve your IT pain point and drive efficiency

Try Freshservice FREE for 21 Days

Improve Your Employee Experience by Providing Them The Best IT Service.