Customer Engagement

You can create a customer-centric environment and build a positive relationship with your customer. Your team can improve customer satisfaction by optimizing the response time, providing a knowledge base, and determining agent accuracy. These solutions will help you to create a clear customer journey map as well.


Neocrm can improve team performance and accelerate sales process, driving overall revenue growth and keep your customers happy everywhere.

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Engage your customer through web, mobile, and social messenger such as Whatsapp, Apple Apple Business Chat, Line, and Facebook Messenger. Delight them with AI and bots automations, and proactive campaign.

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Give your sales the right CRM tools to generate more leads. Manage sales through smart pipeline, make sure your sales team focus on high potential leads – those who exhibit sales-ready buying signals and behaviors.

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Manage your customers’ needs in helpdesk through ticketing system and make sure your agents provide the best support. Build customer-centric culture and Improve your customer satisfaction.

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Our Solutions Are Surely Created For Your Business.

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