fdesk-logo

Empower Your Customer Support Team To Improve Customer Satisfaction.

Try Freshdesk simple ticketing system, omnichannel, Bots, manage agent performance, and more. Learn more or Try 21-day FREE Trial.

Freshdesk Indonesia - Ticketing, Multi Channel

40,000+ customers keep improving their customer support performance with Freshdesk.

A helpdesk software to manage your customers needs, manage agent performance, plan strategies through customer satisfaction score.

Powerful Ticketing

Make sure every issue gets resolved with powerful ticketing and no double reply

Multi Channel

Manage all your support conversations from Facebook, Twitter, & Portal in one place

Productivity

Increase your team’s performance and productivity with the Gamification System

Self-Service

Create a self-service experience that supports your brand and a portal that customizable

Why Choose Us?

All you Need for IT solution

We will assist you until the onboarding process. So, if you encounter a problem, reach us anytime, we’ll gladly to help you out

Customer Satisfaction

We will do our best to give best service to our customer because customer satisfaction is one of the key of our success. Your happiness is our happiness

Support Local Languages

We communicate in plain way that everyone will understand, so rest assured and also we can support you in Indonesian and English

Custom Integrations

Already have favorite apps and want integration instead? Don’t worry, we offer custom integrations with your preferred apps

Why Freshdesk?

Let you easily monitoring social media trends, teams performance, customer complain on single platform.

Try Freshdesk FREE for 21 Days

Enjoy using Freshdesk and Improve Your Customer Satisfaction.